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BioniX software activation info

 

 

 

IMPORTANT

Please read this document carefully if you cannot activate your software. ALL necessary information is here.

Reading the entire document may take 2-3 minutes, but requesting support via email may take 2 days

 

 

 


 

 

 

How the activation process works?

 

The activation process works like this:

  • The user trials the software (when available). Please note that we do not offer refunds for products that have a trial period!
  • If the user finds the software suitable it places and order.
  • We send details about activation
  • The user enters the unlock key into the software. This converts the Trial edition into the Full edition (yes, you don't need to download/install the software again).

 

 

Who will backup my key?

 

We deliver the key for the software ONLY ONCE. Once it reaches your computer it is your responsibility to back it up. This page, and the key is unique for you and it is generated automatically by our registration system. We don't have the meanings to manually generate it again. If you loose your personal data (including license information), it is lost forever and you will have to purchase a new license.

 

 

Key invalidation

 

If you enter the key in a number of computers higher than the number of licenses purchased, the key will be permanently invalidated. So, make sure nobody gets access to your key. The license invalidation is permanent. Under no circumstance we will generate a new key! You will have to renew your license at un-discounted price.

 

Do I need a new key if I want to update?

 

The key will work with all updates of BioniX Background Switcher. You don't need a new key if you update from v8.00 to v8.99 (for example).

The key will not work for upgrades, for example upgrading from v9.113 to v10

If you reinstall Windows, you need of course to reenter the key.

 

 

I have entered the key but BioniX still displays the Logo over my wallpapers

 

If you don't want to see the logo, open the Settings tab, then go to the Overlay tab and uncheck the 'Show BioniX logo over the wallpaper' checkbox.

 

 

How to enter the key?
 

To insert the key go to About tab and click the 'Enter key' button:

Enter key in BioniX Desktop Background Switcher

You have to follow the same procedure when you upgrade your license.
Before entering the key please make sure you use the latest BioniX version!!!

 

 

The key is not accepted

 

The only reason for rejected key is a user input error. The key for BioniX Wallpaper v9 begins and ends with a *. You must enter the key exactly as it was given to you. Use copy/paste, never type the key from your keyboard.
Also make sure you are using the latest BioniX version!

 

 

Where can I check if my software is properly registered?

 

BioniX license status is show in the 'Info' tab. If it says Demo or Trial then you haven't entered the key properly. In this case make sure that:

  • Your key version matches the software version (for example keys for v8 won't work with v9)
  • Make sure your key hasn't been invalidated (see 'Key invalidation' section in the email received after purchase).
  • When BioniX rejects your key, it will show you the reason. Carefully read that message.

 

Registration support

 

This page contains ALL information necessary to solve ANY activation problems by yourself. However, if you carefully read the entire page and still have issues you can contact us via email. You MUST include the following information in your email:

  1. The purchase receipt (received via email after purchase)
  2. The key you are trying to use to activate the software
  3. A screenshot like the this one in which we can clearly see how you try to enter the key
    1. Key must be visible
    2. BioniX version must be visible
  4. A screenshot of the error message your get after entering the key

Emails that do not include the information above are simply ignored!

Please take into account the time difference between Europe and your area.

 

Feedback

 

Any feedback (comments, ideas, opinions, bug reports…) from you will be highly appreciated.

©2014 Bionix Wallpaper