Thank you for your help. Please use the support board instead of email. You may get also from other users on the support board.
In order to make our work more productive please send the following information when you report a bug:
- The bug (error message, crash dump...). A screenshot (if necessary) will be very helpful.
- Steps to reproduce this bug. Please explain systematically what we should do to recreate the problem in our computers.
- Information about your system:
- your Windows version
- your logon account is a limited or administrator account?
- path where BioniX is installed. For example C:\Program Files\BioniX Desktop Wallpaper\
- are you sure your Active Desktop is OFF? Please check this page that will show you how to enable and disable the Active Desktop.
- ammount of RAM memory - not always necessary
- File/image that caused the crash - if a specific image make BioniX to crash please send this file to us.
- The INI file located in the 'Bionix\system\' folder. The best will be to send the whole BioniX folder compressed with Zip or better, with RAR.
- Also, please export this key from your registry: [HKEY_CURRENT_USER\Control Panel\Desktop]. This is where settings about your desktop are stored. If do not know how to export a registry key, please look at this small tutorial about exporting the registry.
To export all or part of the registry to a text file
1. Open Registry Editor
2. On the File menu, click Export.
3. In File name, enter a name for the registry file.
4. Under Export range, do one of the following:
• To back up (export) the entire registry, click All.
• To back up (export) only a particular branch of the registry tree, click Selected branch and enter the name of the branch you want to export.
5. Click Save. The file extension for the saved file will be '.reg'Caution
• Working with the registry is not dangerous as long as you don't edit (modify) the keys
• Incorrectly editing the registry may severely damage your system. Before making changes to the registry, you should back up any valued data on your computer.
• To open Registry Editor, click Start, click Run, type , and then click OK.
• You can use a text editor like Notepad to work with the registry files you create by exporting.
• You can save registry files in the Windows format, in the format used in Windows 95, Windows 98, and Windows NT 4.0, as binary hive files, or as text files. Registry files are saved with .reg extensions, and text files are saved with .txt extensions.
• In Windows Explorer, double-clicking a file with the .reg extension imports the file into the computer's registry.